Terms of Service

2. Eligibility

You must:

• •Be at least 18 years old or the age of majority in your jurisdiction.
• •Have the legal capacity to enter into a binding agreement.
• •Provide accurate registration information.
• •Maintain the security of your account credentials.
• •Promptly notify us of any unauthorized use of your account.
• •Use the Service in compliance with applicable laws.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for activities occurring under your Account unless caused by our negligence or security failure.

3. Description of the Service

The Service provides software and AI-powered functionality.

We may modify, improve, suspend, or discontinue features of the Service at any time. We will use reasonable efforts to minimize disruption where practicable.

Certain features may be offered in beta, preview, or experimental form and may be changed or removed without notice.

Purchasing a Subscription does not guarantee access to future features unless explicitly stated.

4. Acceptable Use

You agree not to:

• •Violate applicable laws or regulations.
• •Infringe the rights of others.
• •Upload malicious software or harmful code.
• •Interfere with the operation, security, or availability of the Service.
• •Attempt unauthorized access to systems, accounts, or data.
• •Circumvent technical restrictions, rate limits, or security controls.
• •Reverse engineer, decompile, or extract source code, models, or proprietary technology except where permitted by law.
• •Send spam, phishing, fraudulent communications, or harmful content.
• •Abuse APIs or automated systems beyond documented limits.

You remain solely responsible for your use of the Service and any outputs generated through it.

5. AI Features and Limitations

The Service may include AI-powered functionality.

AI-generated outputs:

• •May be inaccurate, incomplete, misleading, or outdated.
• •May not be unique.
• •Should not be considered professional advice.
• •Should be reviewed by a qualified human before being relied upon for legal, financial, medical, safety-critical, or other significant decisions.

We do not guarantee the accuracy, completeness, originality, or suitability of AI-generated outputs.

6. Prohibited AI Uses

You may not use the Service or its AI Features to:

• •Violate applicable laws or regulations.
• •Create or distribute malware, ransomware, phishing campaigns, or malicious software.
• •Generate unlawful, abusive, discriminatory, defamatory, or harmful content.
• •Impersonate individuals or organizations in a deceptive manner.
• •Facilitate fraud, identity theft, financial crime, or illegal activity.
• •Knowingly generate false or misleading content for harmful purposes.
• •Infringe intellectual property, privacy, publicity, or other legal rights.
• •Discover confidential prompts, model parameters, or proprietary implementation details.
• •Compromise the security, integrity, or availability of the Service.

We may suspend or terminate access if we reasonably believe these restrictions have been violated.

7. Customer Content

You retain ownership of your Content.

You grant us a non-exclusive, worldwide license to process, store, transmit, and display Content solely for operating, maintaining, securing, providing, and improving the Service.

Unless explicitly disclosed in our Privacy Policy or a separate written agreement, we do not use Customer Content to train general-purpose AI models.

You represent that you have all necessary rights to submit your Content and that doing so does not violate applicable law or third-party rights.

8. Intellectual Property

The Service, including its software, technology, branding, designs, documentation, and related intellectual property, is owned by or licensed to Echno Technologies Pvt Ltd.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your Subscription.

No ownership rights are transferred to you.

9. Subscription, Billing and Payments

Paid subscriptions are billed in advance according to the selected billing cycle. Unless otherwise stated:

• •Subscriptions renew automatically.
• •Charges occur at the beginning of each billing cycle.
• •Taxes may be added where required by law.
• •Prices may change upon advance notice.
• •You authorize recurring charges until cancellation.

Payments are processed by authorized third-party payment providers.

Failure to pay may result in suspension or termination of access.

10. Free Trials

We may offer free trials.

Unless cancelled before the trial period ends, a free trial may automatically convert into a paid subscription using your selected payment method.

We may modify or withdraw free trial offers at any time.

11. Cancellation and Refunds

You may cancel your Subscription at any time.

Cancellation prevents future renewals but does not automatically entitle you to a refund for the current billing period. Unless required by applicable law:

• •Subscription fees are non-refundable.
• •Partial billing periods are not refunded.
• •Refunds may be issued at our discretion for billing errors or duplicate charges.

Where consumer protection laws provide mandatory rights, those rights remain unaffected.

12. Third-Party Services

The Service may integrate with third-party products or services. We are not responsible for:

• •Third-party products or services.
• •Their availability.
• •Their security practices.
• •Their privacy practices.
• •Their terms or policies.

Your use of third-party services is governed by their respective terms.

13. Availability

While we strive for high availability, we do not guarantee uninterrupted or error-free operation.

Maintenance, updates, infrastructure failures, internet outages, security incidents, or events beyond our reasonable control may affect availability.

14. Privacy and Data Protection

Our collection and processing of personal data is described in our Privacy Policy.

Where required by applicable law, including GDPR, we will process personal data in accordance with applicable data protection requirements.

Business customers may enter into a separate Data Processing Agreement.

15. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

16. Limitation of Liability

To the fullest extent permitted by law:

• •We are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages.
• •We are not liable for lost profits, revenue, goodwill, business opportunities, or data.

Our total aggregate liability arising from the Service shall not exceed the total fees paid by you during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates from claims, liabilities, damages, losses, and expenses arising from:

• •Your use of the Service.
• •Your violation of these Terms.
• •Your infringement of the rights of another party.
• •Your unlawful use of Content.

18. Suspension and Termination

We may suspend or terminate access where:

• •You breach these Terms.
• •You fail to pay fees when due.
• •Your use creates security, legal, or operational risks.
• •Required by law.

Where reasonable, we will attempt to provide notice before termination.

19. Effect of Termination

Upon termination:

• •Your right to use the Service immediately ends.
• •You must cease using the Service.
• •We may delete Customer Content after a reasonable retention period unless otherwise required by law or agreed in writing.

You are responsible for exporting your data before account closure.

20. Changes to the Service

We may modify, improve, suspend, or discontinue parts of the Service.

Where practical, we will provide reasonable notice of material changes affecting paying customers.

21. Changes to These Terms

We may update these Terms from time to time.

Material changes will be communicated through the Service, our website, or by email where appropriate.

Continued use of the Service after the effective date of revised Terms constitutes acceptance of the updated Terms.

22. Governing Law and Dispute Resolution

These Terms are governed by the laws of Bangalore, Karnataka, India, excluding its conflict-of-law principles.

Before initiating legal proceedings, the parties agree to attempt to resolve disputes through good-faith discussions.

If resolution cannot be reached, disputes shall be submitted to the competent courts of Bangalore, Karnataka, India except where mandatory consumer protection laws provide otherwise.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

24. Entire Agreement

These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and the Company regarding the Service.

25. Contact